“Unprecedented Upgradeability – Gamers have made it clear that they have noticed a lack of CPU and GPU upgradability in gaming laptops. Purchasers who relied on these upgradeability claims and on Dell’s advertising campaign may be entitled to significant cash damages. We also believe they have engaged in deceptive business practices which are illegal in many states. Dell may be liable for a breach of warranty. We believe that Dell has falsely represented that their Alienware M17 R1 gaming laptop is upgradeable. With the upcoming June 2020 release of the Area-51 R2, Dell Alienware has confirmed that the prior generation R1 is not upgradable.
Where to find activation key on alienware area 51 r2 upgrade#
They can’t upgrade their CPU or the GPU and have no choice but to purchase to shell out thousands of dollars for an entirely new device with the newer, more advanced components if they wish to play the newest titles.Ĭustomers that paid well over $3,000 and even $5,000 for the Alienware-Area 51m R1 just months ago are finding their machines are obsolete and not upgradeable as advertised.
Gamers who prefer to game on a Notebook and purchased the Alienware Area 51 m R1 are essentially locked into the device’s original configurations. The company communicated that it would provide further upgrades, and it knew damn well that ‘upgrade’ is generally read to mean ‘components introduced after the laptop’s purchase date,’ not ‘alternate hardware I could have bought at the time, but didn’t.’ This was a laptop specifically and directly sold on the promise of offering a compatible platform for future hardware.” “I refuse to let Dell even a little off the hook for this. The company has officially stated that: ‘Area-51m R1 only supports GPU upgrades within its current generation of graphics cards… “Dell demonstrated an astonishing amount of chutzpah today when it unveiled a second-generation Alienware Area-51m - and declared that whoops, the first-generation of the ‘upgradeable’ laptop isn’t actually going to be upgradeable after all. This has caused widespread anger and confusion among owners of these 1st Generation machines.Ī recent article from Extreme Tech says it best,
Unfortunately, owners of the prior generation Area 51m R1 systems learned they were not able to upgrade their machines with the newest CPU and graphics processor. As expected, it the new machines are packed with the latest hardware available including the 10th Generation Intel CPU. Recently Dell announced the June 2020 release of a 2nd Generation, upgradable, gaming laptop known as the Alienware Area-51m R2. These machines cost thousands of dollars but many gamers were attracted to Alienware’s top performance and the promise of what Dell called “unprecedented upgradability.” Dell’s advertisements suggested its its core components – the CPU and the GPU – were fully upgradable.ĭell marketed this unprecedented upgradability as a ground-breaking feature because the ability to upgrade these components was previously limited to just desktops. Dell’s Alienware brand represents the industry’s top-of-the line gaming laptops.ĭell launched the Alienware Area 51m R1 gaming laptop in January of 2019. Mahany Law in cooperation with our partners at Hochfelsen Kani are investigating a possible class action against Dell Computers. Did You Buy an Alienware Area 51 R1 Gaming Laptop Thinking It Was Upgradeable? Join Our Alienware Class Action Investigation
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